USA Recenzie dovolenky a hotelov

私たちが泊まっていた間、ハワイアンモンクシール（たぶん）の子供がずーっとハレクラニの小さなビーチに寝ていました。とても可愛かった。 2枚目の写真にも小さく映っていますよ。 部屋は改装前の方が好みです。今の方がカジュアルになった感じです。 サービスはほとんどの方はとても素敵な人ばかりですが、たまに高飛車に言われるので（コンシェルジュの女性とか朝食オーキッドの男性）悲しくなる時があります。

We recently stayed at W South Beach for the second time, and we can confidently say this hotel is truly exceptional. A perfect example of luxury and comfort in Miami! The rooms are spacious, meticulously designed, and exude modern elegance. The entire property is immaculate, with outstanding services and common areas that create an exclusive and relaxing atmosphere. The staff is always attentive and professional, making us feel welcomed and well cared for throughout our stay. It’s evident that their main goal is to provide guests with an extraordinary experience. We highly recommend W South Beach to anyone looking for an unforgettable stay in Miami.

No gym, despite the lies they tell on the website and to Agoda. Room was dirty, even after the cleaning. Clearly overpriced. Emplacement is great of course.

Bra hotell i centralt läge med trevlig personal och gym.

Nie je to zlý majetok

Horrible customer service!

I have traveled all over the world and never in my life has it taken half an hour to get my room at check-in. Two days I had to ask for towels to be put in because when they cleaned the room they took the used ones and didn't put in the new ones. At check-in we were never informed that we had to pay more than 400 euros in tourist taxes upon departure. The woman who helped me simply said that she reports these charges and that others do too when she didn't even want to be present when we checked in. This person helps me in English and when she hears me say something to another person in Spanish she answers in English. I ask her if she speaks Spanish and she says yes. She then continues speaking in English and I ask her to please speak to me in Spanish to better understand things about the 400 euro bill she is giving me and she refuses to do so and continues speaking in English. We paid for 9 nights at the hotel, 900 euros for a deposit and 400 euros in taxes and when we asked to have our bags kept for just under two hours, the man who does this job, before even picking up our bags, demanded a tip for a service that he hadn't even given us yet. Because it was obviously the last day and we were waiting for the transfer to the airport, we didn't have any cash on us so we couldn't give him the money he demanded. From then on he made a dirty face, left our bags in the hotel lobby for more than 15 minutes until he picked them up and when it was time to leave the hotel we said thank you very much and goodbye and he didn't even answer, limiting himself to making a dirty face and showing his bad manners. I don't plan on recommending the hotel to anyone and I will publish my experience on social networks.

Room was very clean.Customer service excellent.Would highly recommend!