Alua Leo 

Hotel correcto lo convierte en sobresaliente el servicio sobretodo a cargo de Pedro. Gracias por tu atención, volveremos gracias a ti.

I honestly have no idea how this hotel can call itself a 4-star establishment—at best, it’s a 2-star experience. Firstly, the overall condition of the hotel is old and outdated. While the exterior and photos online are deceivingly attractive, the reality is far from it. The room was incredibly basic, with no coffee/tea station, no complimentary water, and not even basic amenities like a toothbrush or toothpaste. To top it off, they charge €20 just to use an iron—absolutely ridiculous for a hotel claiming to be 4-star. The hygiene was appalling. The bathroom was visibly dirty, and I found a hair, which made it obvious the cleaning was not done thoroughly. Even worse, I spotted a silverfish on the floor next to the bed, suggesting a damp issue that hasn’t been addressed. The facilities were also subpar. The door to the room didn’t lock properly, which made me feel unsafe. The air conditioning in the bathroom was so loud it was impossible to ignore. And despite the room looking somewhat okay in photos, the reality is far from what was advertised. Customer service was practically non-existent. The staff were unfriendly, stuck-up, and lacked even basic customer service skills. For instance, we simply asked for some water, and the woman at the bar smugly told us the bar was closed and that there was nothing she could do. This was emblematic of the attitude throughout our stay. To sum it up, this hotel was a major disappointment on every level. The only thing it seems to have invested in is creating misleading photos. If you’re considering staying here, save yourself the frustration and look elsewhere

Nuestra estancia ha sido estupenda lo más reseñable ha sido el trato recibido por parte de Conchi en la cafetería del hotel, hace su trabajo con alegría y entrega!!! Muchas gracias Conchi. Ha sido un placer!!

Bohužiaľ nemôžem odporučiť tento hotel. Izba, do ktorej sme prišli, bola špinavá a plná čiernej plesne. Bolo to také hlasné, že som sa musel niekoľkokrát sťažovať, čo nepomohlo. Musel som diskutovať aj o šatniach, pretože zjavne nič nebolo k dispozícii. Po dlhej diskusii a vyhrážkach, že by som chcel peniaze späť, som dostal novú izbu. Naozaj hanba. Druhá miestnosť bola tiež mimoriadne hlasná. Počuješ všetko. Raňajky sú celkom pekné. Ovládateľné a nič zvláštne. Normálne by som si hotel nerezervoval a určite znížim cenu zájazdu.

Hotel pekný izby čisté priestranné, mini chladnička hotel vhodný pre všetky kategórie ale veľké mínus bolo že hotel nemá sprchy pre turistov aby sa pred nočným odletom mohli osprchovať nakoľko izby treba uvoľniť do 12:00 Transfer z letiska trval 30 min a ubytovanie bolo hneď hotel má bazény s lehatkami vzdialenosť do centra mesta Palmy ku katedrále trvá 30 min autobus č.25 zastávka 5 min od hotela interval cca 15 min. Hotel je od Palma Akvária vzdialený 10.min .Na promenáde obchody reštaurácie čase nášho pobytu bol šok z pláže Vstup do mora zamorený veľkými nánosmi zhnitých čiernych rias. Využ Čítať celú recenziu