Kanada Recenzie dovolenky a hotelov

Awful business practices - sub-par experience that has gone down in quality, and they recently broke the law and filled in the surrounding public springs that have existed for thousands of years, forcing everyone to use their overly-expensive facilities. Absolute scumbags. They also have lots of safety issues including asbestos that they haven't bothered to fix.

We did the two day getaway package and had a great time. Our room was clean and great, the pool and spa very relaxing and the food at both restaurants was excellent. Would recommend and would like to go back!

If you just want to visit the Hot-Springs, they require either a room or spa reservation in advance ($350+ CAD). If you just want to take a dip, save your money and try the public Hot-Springs a block or two down the road. It may not be as fancy, but your wallet will certainly thank you (~$17 CAD each).

No pool no sauna but its in the mix of things. Few Restaurants around. Small Boardwalk. People were nice. Dog friendly hotel and they had a dog bed and bowls. Amazing.

Beautiful hotel, excellent location, lovely restaurant and yummy food. Client oriented service. Staff are very kind and attentive ( front desk, Valet, room service people, restaurant staff). Also, Thanks a lot Neda for your outstanding level of care to accommodate my very difficult request. Neda is very professional, kind, and she does her best to assure guests comfort and satisfaction. She is a prime example of hospitality, and definitely an asset for this beautiful establishment. Thanks a lot !

C'est rendue très sale et il n'y a plus à manger

My expectations for novotel was always high as a previous employee of the brand of Accor I always expect it to be always manifique but it just disappointment me for that the basic standards of this brand is not really carried out properly. But on the other hand I am so grateful with the staff that help me check in/out. I just wish they pay attention a little bit with the details just to keep the image of the Brand.

"I had a stranger enter my room at 4 a.m. He opened the door, and I had to call security. All they did was escort him out. I’m still devastated and can’t stop thinking about what could have happened if he had a weapon or harmed us while we were sleeping—especially with my 5-year-old beside me. He somehow made it to the 16th floor and our room, which is right by the elevator. I’m still waiting to find out how this could have happened. I feel like this hotel is unsafe and I would advise others to avoid it."