Cassia Phuket 

Úžasný hotel vhodný pre domáce zvieratá Náš pobyt sa nám veľmi páčil Má všetko, čo potrebujete Úžasné raňajky a výber jedál Personál je milý Prosím, pridajte niekoľko ľudí na odnesenie batožiny do izby a späť na recepciu

Dobrý hotel, fotografie zodpovedajú tomu, čo je na webovej stránke.

Excellent property! Really accommodating staff, that is friendly and helpful. They also helped us get vegetarian breakfast each morning.

I will not recommend families to stay here. Rooms aren't sound proofed or blackout and it gets bright early as the curtains aren't able to keep them out so my kids didn't have a restful sleep especially in the second room. We were placed in the second floor right above the vista restaurant with music playing till late at night. We booked their anniversary package which comes with many complimentary vouchers and benefits but upon check in we were not offered anything and when I checked the next day staff were confused and look like they didn't even know this existed. We did get the vouchers in the end but it took a while. Staff are generally helpful and nice especially those at vista where the crew was very nice to help pack our lunch and delivered it after we changed our mind to take it by the pool one afternoon, thank you to all of you! However, in addition to confused crew at the front desk, one shouted at me when I was asked multiple times over the phone the number of people for pick up by their tuk tuk at villa market (perhaps due to connection issue or language barrier) and finally I reiterated the number more loudly as I thought maybe she couldn't hear me. I got told off to calm down and got hang up on the phone..?!! Overall it's not a bad hotel but it's not 4 star service and quality for sure, breakfast was the same everyday for the 4 days we were there, no one seat you and we had to roam around and wait for people to leave their table on one morning with two kids with us, you need to bring your luggage to and from your room, the advertised kids club is also just a playroom with no one in charge and having one is a priority got us each time we travel so we were very disappointed. We had a good holiday nonetheless and the shuttle services and pool and beach were great but for that price there's other better options for family and we'll likely not come back

Skvelý moderný hotel s krásnym výhľadom na jazero. Personál je veľmi milý a ochotný. Cítime sa tu veľmi príjemne.