Recenzie dovolenky a hotelov - Nuevo Vallarta (27)

Bol to môj narodeninový výlet a mal som skvelý čas

Požiadali sme o službu v super špinavom hoteli s hrubými zamestnancami.

Zostal som v tomto hoteli v decembri 2024, hotel je skvelý! Zdá sa, že bol nedávno zrekonštruovaný a odviedli úžasnú prácu. Zariadenia boli čisté, izby mali slušnú veľkosť a boli pohodlné, v prípade potreby kontrolujú vašu izbu 2-krát denne na čistenie. Bary majú veľký výber nápojov a barmani sú milí a priateľskí. Bazény sú tiež skvelé, veľa stoličiek a tieňa. Rozmanitosť jedál by mohla byť lepšia najmä počas raňajok, ale obed je dobrý. Večera je skvelá, máte na výber z niekoľkých možností a nemusíte robiť rezervácie vopred, jediná reštaurácia, ktorá je vždy plná a je tu rad, kam sa dostať, je Steak House, ale stojí za to. Nočné predstavenia sú v poriadku. Vrcholom sú piatkové The Riu Party, odvezú vás do Riu Jalisco, majú kyvadlovú dopravu, ktorá premáva každých 10 minút.

Je to veľmi špeciálne miesto, veľmi priateľské, čisté, služba, vynikajúca.

Nezabudnuteľné a pokojné!!!

3,5 hviezdičky, určite nie 5 hviezdičkový hotel. Zostal tu týždeň počas Dňa vďakyvzdania. Predtým sme bývali vo Velas Cabo a bola to noc a deň v porovnaní.. Izby sú zastarané a oveľa menšie. Nábytok je menej kvalitný. Mali sme apartmán s výhľadom na oceán a balkón je veľmi malý a keď si sadnete, nič nevidíte. Naša izba s vírivkou bola stará, bolo ťažké ju zapnúť. Izbový minibar je veľmi obmedzený (dajú vám ako 2 vrecká žetónov) a nikdy nie je doplnený. Strana servisného bazéna neexistovala 1. deň, kým sme nevyjadrili svoje obavy. Proces registrácie bol ohromujúci. Mali sme zvonára, aby nám urobil rýchlu prehliadku. Concierge nevyzeral organizovane. Možnosti stravovania sú v poriadku, ale v reštauráciách chýbajú služby. Za viac ako 1500 dolárov za noc to nestálo za to. Nemyslite si, že sa vrátime do tohto rezortu.

Short review is: we felt there were some great positives but also some negatives that made this resort extremely average. As a group that values good food, drinks, and engaging entertainment/activity staff, this wasnt a terrible stay but not remarkable either. We likely won't be picking a RIU property for our next stay. Long review is: Really enjoyed the RIU app for knowing activity/event schedule, restaurant/bar hours and requesting items for your room. Rooms were clean and turned over daily. An all-inclusive stay was relatively affordable and if you have children in your group, I think this is a great spot with a lot of kid friendly zones and kids specific activities. There are a lot of options for food but it's majority buffet style, with a couple spots that do entree table service. Which again, might cater well to kids. Food overall was the worst part of the resort for me and my friends/family. It was mostly bland and unimpressive. Our favorite spot was the Asian restaurant because it was the only cuisine that seemed to have any note worthy spice and flavors. Also had the best options for our vegetarian members. Staff was friendly and nightly entertainment was not bad and offered variety night to night. Live music segments played the same songs often on their different days though and the disco onsite there that opens at 11pm had a terrible smell to it (it's right next door to the most used public bathrooms on the resort). Every night they do offer shuttle service to PV to attend a different in town night club though. Beach is nice and easy access. Overall we did not have a bad time, but will most likely not be back to a RIU for a while. Thank you nonetheless!

We were having a good time when we got here. Everything was ok till the 2nd day of our trip. When we went out to the beach all day and came back to the hotel room. It was all refreshed but 1 pack of my cigarettes went missing. I'm pretty sure the housekeeper cleaning person stole it out from my bag. I will not be coming back here. I feel violated that they would go thru my personal belongings in my room and steal from me. How can we feel safe or comfortable here for the rest of our trip?