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This is one of the best experiences in Jordan , really excellent services and perfect staff , especially the reception guy who name is wassem Akkad , also Saleh in the pool bar, and anusara in ashtar spa as well, finally mansour, the guy who works at the valet services, thanks Kempinski ashtar Dead Sea.

My worst experience ever! I wanted my visit to be unique, so I booked the highest-rated hotel at the Dead Sea. Unfortunately, the experience was awful. I would definitely not return and cannot recommend it to anyone.

محمد النوايشةوفواد واحمد السلاق والشف أصلان حلويات فعلا لذيذه خدمه ممتازه جدا ويبتسمون للناس وأخلاقهم حسنة (Ivan) موظفين الاستقبال مهذبين واخلاق عاليه تعامل راقي جدا والغرف مميزه سبع نجوم والمرافق نظيفه كل شيئ كان سبع نجوم أشكركم جميعا واكيد برجع عندكم

Our stay at Kempinski Hotel Dead Sea was absolutely unforgettable! From the breathtaking views and luxurious, impeccably clean rooms to the exceptional food, every detail was perfection. The breakfast buffet and fine dining options showcased a delightful blend of international and local flavors, leaving us amazed with every bite. The staff truly made the experience extraordinary—attentive, professional, and always going above and beyond to ensure our comfort. Whether relaxing by the Dead Sea or indulging in their world-class hospitality, this was a stay we’ll cherish forever!

Som veľmi nespokojný so svojou skúsenosťou v tomto hoteli. Pri príchode mi bola vybratá záloha vo výške 200 €, čo je dvojnásobok ceny izby, a nikdy mi ju nevrátili. Napriek mnohým pokusom získať vysvetlenie alebo vrátenie peňazí som nedostal žiadnu jasnú odpoveď. Veľmi sklamaný manažment a úplný nedostatok profesionality. Dôrazne neodporúčam toto zariadenie.

Lebanese restaurant was amazing. Our server Omar helped us choose perfect options and an excellent desert.

Veľmi krásne Pozdravy z Hadhramaut, Jemen

This was my second visit to this paradisiacal world spot … My suite over the Dead Sea was sublime! The absolute highlight of my stay once again was ZARA SPA! Ms. YAGMUR YILMAZ, Spa Manager & her “team extraordinaire” provided an unforgettable mind, body & soul wellness experience. Special thanks to ADEL & HANAN at reception, and then SAMEER, SILVA & STEVE for their professionalism and healing/beauty touch! I commend Ms. YILMAZ’ Top Notch Spa operation and superb managerial skills! In addition, through my stay, I loved the familiar faces at the hotel reception area and the beautiful spa! Front desk WIDJAN & OMAR, & Guest Relations officials Ms. RAWAN & MS. DANA warmed up my arrival. I appreciated Ms. Rawan checking in through my stay! Mr. IBRAHIM also treated me to a welcome fruit & sweets tray sent to my room! The CLUB CAR service was outstanding, special thanks to ALI! All the restaurants had fabulous ambiance and food, and the evening music coupled with the unparalleled moonlit sky views were simply magical. Thank you from the bottom of my heart!