L' Albergo Della Regina Isabella 

Benissimo hotel resort ambiente molto accogliente e confortevole

We have had four wonderful days at Regina Isabella. Charming old-world vibe, slightly dated in places but this did not distract from the experience for us (it may not be appropriate for those expecting an ultra modern/luxe experience). It is however absolutely authentic. Delicious food (would specifically call out the blue lobster pasta at the Sporting Restaurant) and an excellent gym. One piece of feedback, management should rethink the way they use pre-authorisation charges. Our total bill was €2565 (incl. food/drink) and we already had a preauthorisation of €604. The sensible thing to do would be to process the preauthorisation and remove €604 from the total bill. They don’t do that, instead they charge the total amount €2565 and “cancel” the preauthorisation. It then takes a number of business days for the preauthorisation to be credited back to one’s account. As a result you leave the hotel essentially having paid the total amount + the preauthorisation. It is not a big deal but it is irritating and unnecessary.