Barceló Bilbao Nervión 

He acudido en varias ocasiones a su restaurante (Ibaizabal) en la planta baja del Hotel. Comidas o cenas de trabajo con la necesidad de quedar "bien". Comentario; oferta gastronómica excelente, atención inmejorable, ambiente acogedor. Tengo pendiente llevarle un detalle a la persona que nos atendió un poco fuera de hora en una de las ocasiones (que delicadeza!!!). Gracias.-

This old hotel is part of a lovely chain of Barceló hotels. It looks nothing like the photos on the website. It’s in a dirty part of town, the “Superior” rooms are cramped and dirty with a tiny shower and a view of some rundown flats from a tiny window. The front desk clerks are rude and unhelpful. I had to ask the woman if she would like to stay in a room with a sink and no space to put her things. She finally gave us another dirty room with no place to plug in the phone. If I wasn’t with a group, I would leave.

Es imposible describir una experiencia peor. Pagas por dormir en un hotel de 4 estrellas y el mismo hotel que te vende la habitación monta una fiesta en un salón bajo tu habitación, en la que estás con toda la familia. Son la 1 de la madrugada y la música del salón de eventos del hotel está a todo volumen, parece que estemos dentro del propio salón. Imposible dormir y nos informan que hasta las 1:30 esto será así. No he visto algo así en mi vida. Hemos pagado por una habitación en la que es imposible poder dormir por una fiesta de despedida de soltero en el propio hotel. No pueden alquilar salones para fiestas hasta altas horas y vender las habitaciones que están justo encima. Elijan o lo uno o lo otro. Sin palabras…

My stay in Decembre 2024 was just as wonderful as it was awful. The lobby the rooms and the whole interieur is very beautiful and clean. I slept very well in the comfortable bed with plenty of pillows. The service and the breakfast were outstanding. The hotel is very well located next to the river and in walking distance of the Guggenheim Museum. The down Side: in the night it sounded like the furniture was rearragend in every single room. The noise was unbarable. At 8:40 in the morning they started hammering and drilling. I could not relax at all. There is construction going on in the lower floors but it sounds like they work right next to you. One more thing: the water in the shower is not consistent in temperature. In one second you burn your skin in the next second you freeze to death. So after all I'm Sure the stay in this Hotel is a pleasant and relaxing one when the construction is done.