Residence Inn Cancun Hotel Zone recenzie 

Staff not too helping. Instead of upgrade the staff was trying to give me a downgrade by saying its an upgrade. On confronting he accepted that they don’t have the room type that I booked. After a little denial he suddenly found the room and then gave it to me. His senior co worker was equally arrogant in person as well as phone. Only thing I got to hear was you talk to expedia as I booked via third party and not directly with Bonvoy or Marriott. Disappointing

Lovely place to stay but lack of amenities and a little off from the Hotel zone. No beach access

Nice and quiet mid priced hotel

The room conditions are ok, but the location is very inconvenient. You need a car service to go out. There is nothing around the hotel. What's even more ridiculous is. The hotel doesn't even have toiletries, and the waiter told me that a one-time brushing costs 2dollar，This may be the way the hotel makes money.