Hotel RIU Palace Paradise Island recenzie 

I loved this resort ! My boyfriend and I went for my 35th birthday and it was definitely the getaway I needed. OMG the food is soo good at the buffet and the jerk hut. Only thing that we didn't like is, the restaurants at the hotel are booked up before you even get there. The day of my birthday we had to leave and eat off the resort because everything was booked.

Well, we didn’t get the champagne drinks on arriving at reception as it states in the hotel info, nor did we get a great Bahamian warm welcome. I think that just set the whole tone for our four night getaway for Thanksgiving. The reception was not friendly at all, no genuine welcome. Room was nice but could be cleaner. Bed didn’t feel clean. Sheets looked a weird shade of white. Food was great in mornings, lunch was good with selection, but somehow dinners were tepid, not hot and not that impressive for buffets. Nobody likes eating warm food. Specialty restaurant when sat down told no Snapper but something else. Fish was good but salad we have made better ourselves at home. This hotel could have gotten a five from me if the staff at this hotel were more warm and greeted you with a smile if they passed you by. They couldn’t have cared less. They got a $2 they wouldn’t even say thank you like it was nothing. Rude. Just rude. One girl who worked at pool was the only one who smiled and was so sweet. Just one. How disappointing. This is a three star hotel at most. Service and staff are the reason we won’t be back again. I guess we were expecting service levels like RIU in Dubai which was outstanding. Please train your staff even if they hate their job to smile. Better still, if you don’t like the hospitality business, you shouldn’t be working here. Three thousand dollars on this? For four nights? Beach view not so glamorous from our room Very disappointed. Expectations were high Overcrowded pool area with chairs right next to each other. No privacy. Terrible music choices. Look at your clientele. Average age was in 40s with people in 30’s. Bar staff not one smile.

My 1st time in Bahamas. Spent about $2600 for my stay. I would not stay here again. I originally came here for 7 nights 8 days and booked via Apple Vacations. After staying here for 24 hours, I really didn't like it. I tried to check out early (with legitimate reasons) but they would not let me without charging me a full stay penalty. I spoke to someone at front desk named Vanessa (said she was as manager), I could see she just did not care, probably gets a lot of similar complaints. Apple Vacations couldn't do anything because RIU gets the final say. Anyway, hence me writing this review, and many others when I get back home. RIU brand really went downhill, I've stayed at multiple RIU properties over the last 20 years. I even tried to reach out to corporate. Ok RIU, I guess you will keep my money this time, but you lost me as a customer for life. The hotel (including the spa) is very rundown and old. The building looks scary on the outside (ocean side). It is absolutely extremely slippery everywhere here, especially in the elevators. The beach property is tiny, and the only foot wash station is barely working. If the weather conditions are even a bit off they won't let you swim. The commercial fans on the side of the building are loud enough to keep you up at night, but if you're brave enough to keep the patio door open there's plenty of cannabis smell all around. You can't really book any of the specialty restaurants until you check in on the app and wait at least 48 hours. Read all the other reviews very common complaint here. The food is barely okay and the good amount did not taste fresh. There's a laundry list of things but I'll save the rest, If you made it this far down in the review section you get the point. The pictures are from partial ocean view room. Those fans are extremely loud and never stop.