Recenzie hotelov - Playa de Amadores (61)

Cannot fault the rooms. Absolutely immaculate condition except aircon is limit and does not go cold enough even with the curtains and doors shut we still feel that it is not cold enough. What lets down this hotel is the staff there is multiple incredibly rude staff I will not name particular names but if servatur would like to reach out to me for the names I’ll be more than welcome to report them. What also lets this hotel down is we had 4 people staying in the one hotel room 2 beds on the sofa and 2 single beds in the room, there was only 2 towels not big ones more like small ones and no toilet roll I then confronted the reception staff about this matter they then told me they had no toilet roll in a hotel of this size we also requested 2 more towels as we would all like to have our own towels and also not have to use the towels we had used on the sun loungers, As I currently write this review it has been 2 hours since I requested 2 towels and toilet roll which we have yet to be given. Views from the room are amazing although the lift is very outdated and doesn’t work a lot of the time. Also on behalf of one of my family members we also would like to report that one of the locks on the door had been broken which hasn’t been fixed we also haven’t had any sort of room change or anything. Entertainment goes off at 11 which I think it’s to comply with Spanish rulings correct me if I’m wrong. Although the location is amazing and views are immaculate and you cannot fault the rooms but alot of the staff cannot speak English although I understand that it’s not there main language the staff should have some understanding of English. When I asked for a towel and toilet roll I was then told I had to pay a 10 euro deposit and 3 euro per towel although we are all inclusive we were then told there was no toilet roll in the entire hotel as a company had yet to provide the toilet roll and told me I had to then pay for the toilet roll after saying to them I refuse to pay for basics in an all inclusive hotel they then said they now have toilet roll and the towels will be free which doesn’t make any sense as I was clearly wearing an all inclusive band. I could go on for ages but hopefully this explains why it’s a 1 star rating Many thanks, Jackie Onpretioka GET NEW STAFF AND FIX THIS ALTAMAR!

Skvelá poloha, 5 minút chôdze od centra Európy

Mali sme úplne top izby a výhľady boli veľmi pekné, veľmi sme si to užili. Izba bola jednoduchá, ale pohodlná a čistá. Jediný problém, ktorý sme mali, bol so sprchou, kde bola voda buď príliš horúca alebo príliš studená (teda 4 hviezdičky), recepciu sme však neinformovali, pretože sme zostali krátko.

The Hotel was lovely but there were a few things that didn’t make our stay 5 stars. We booked for all inclusive but couldn’t order specific items at the snack bar or various cocktails which I found very disappointing. We also paid for a DOUBLE bed but had 2 singles pushed together, however the room was bigger than expected which is always a plus. Some of the staff didn’t have the time of day to serve people and were more focused talking to each other

Great hotel, made feeling welcome from our arrival thank to Pietro. Location is fantastic, amazing view and next to a superb bay. All staff was very friendly and kind.

Nos hemos encontrado muy cómodos con los servicios de este Hotel. Nos ha destacado la atención del personal, la calidad y variedad de la comida y el estacionamiento gratis en interior del edificio. La impresión en su interior es que estás dentro de un crucero (por las vistas al mar)

Už 3 dni sa snažím telefonicky kontaktovať hotel s otázkou na problém s rezerváciou a na tretí deň mi odpovedajú na telefón, pri možnosti rezervácie ma prepoja na recepciu. Neodpovedajú a potom dva telefonáty na recepciu, kým sa s nimi stihnem porozprávať, povedia mi, že si nerobia rezervácie a nemajú záujem poskytnúť mi informácie, rezervácia bola na dve izby, idem na týždeň do iného hotela, neočakávam pozornosť, ktorú mi budú venovať.

Super hotel na skvelom mieste s krásnym výhľadom a fantastickými službami! Check-in je rýchly, nemusíte dlho čakať a je tu welcome drink a koláč! Komplex je pomerne veľký, ale na recepcii sa vám pokúsi poskytnúť nejaké usmernenie, kam ísť, dokonca dostanete aj malý pôdorys. Keď sa dostanete k výťahom, na tlačidlách je všetko úplne jasné, len musíte nastúpiť do správneho výťahu. 😊 Všetko je tam, naozaj! Terasa s lehátkami a slnečníkmi. Hoci ak by bol niekto hladný, bol by smädný. Biliard, šach, ping-pong k dispozícii. Parkovanie, ak prídete s prenajatým autom! Reštaurácia je veľká a jedlo je skvelé! Myslím, že tu každý nájde to, čo chce jesť! Ak niekto trpí nejakou citlivosťou, myslím, že pre neho pripraví čokoľvek špeciálne! Z celého srdca to odporúčam každému, kto príde na dovolenku na Gran Canariu.