AC Hotel Algeciras recenzie
Odporúčanie 80 %
Poloha 66 %
Izby 72 %
Strava 81 %
Personál 66 %
Victoria Rebal
Zdroj:
Google - automatický preklad

Disappointing Experience at a Usually Reliable Marriott Property
As a loyal Marriott Bonvoy member who frequently stays at AC Hotels, I was disappointed with my recent experience at this hotel. I wanted to book a queen bed but was assigned a twin bed without any consultation or offer of an upgrade, despite my eligibility. Basic amenities like a dental kit were missing, requiring multiple requests. Additionally, essential information such as Wi-Fi access, breakfast timings, and gym location was not provided at check-in. When I addressed the lack of missing amenities at the desk they justified it by the lack of time/personal, as the manager was alone there.
When I raised these concerns later via email, the manager unconvincingly attributed the issues to my reservation details and timing of requests, without acknowledging any service shortcomings. This experience falls significantly below the standard I’ve come to expect from Marriott properties and makes me hesitant to return to this location
Κ.Η.
Zdroj:
Google - automatický preklad

Priestranná izba a kúpeľňa so všetkým zariadením. Dobré služby, bohaté raňajky a bezplatné parkovanie.
Erich Minder
Zdroj:
Google - automatický preklad

Čistá, veľká izba s výhľadom na prístav. Nanešťastie bol z prístavu oproti. Bohužiaľ reštaurácia nebola otvorená. Treba sa vyhnúť celému mestu a okoliu.