Hotel Tenerife Golf & Sea View recenzie 

Bezchybný servis. Služby sú veľmi kvalitné a osobitne vyzdvihujem služby na recepcii. Vždy usmievaví a ochotní nájsť riešenia: ponúkajú veľmi kvalitné výlety a sú veľmi dostupné. Zabudla som si vypýtať zabalené raňajky a na poslednú chvíľu mi ich stihli pripraviť. Bazén s výhľadom na more je veľmi krásny, kúpele a posilňovňa veľmi dobre vybavené. Choďte tam so zatvorenými očami.

Lo mejor de este hotel es la calidad de su personal. Grandes profesionales que hacen sentirte como en casa. Las habitaciones son enormes, limpias, cama cómoda y vistas espectaculares. El buffet desayuno muy completo. Ubicación inmejorable. Seguiré repitiendo. Gracias.

Beautiful Hotel, but due to the poor customer service of the receptionist, Enrique; I cannot bring myself to give this hotel anything higher than 2 Stars. I stayed at this hotel in 2 different periods in November of 2024, both for work. And during this time, I had 3 separate bad experiences with the gentleman at the Front Desk, Enrique. The first experience at this hotel, I had asked about the availability of a different room, and on both occasions, I was answered rudely and unpolitely “No” without even looking at me, or checking in the system or to give a reason of why this other room was unavailable. The second experience. The rooms are only equipped with 1 towel per person, on one occasion, I was in need of a second towel so I went to reception in order to ask for a second towel, again, I was told “No” by Enrique, and again, no explanation was given. The third encounter, and I hope my final encounter with Enrique. During check out, while handing the member the room key, Enrique asked for the room number, even though the key was just handed to him. I did not recall the room number due to my line of work and staying in so many different hotels frequently. Again, the room number was on the key that was just handed to Enrique, I told him this and he became frustrated and angry with me over this. I would highly suggest that Enrique takes some customer service training, especially while the member struggles to answer basic questions politely and respectfully. I will advise my company to not book me here again.

Hotel má veľmi dobrú polohu v blízkosti južného letiska Tenerife a nádherných pláží Los Americanos a Costa Adedje